Platinum Domains
Domain names that mean business.

Platinum Domains Privacy Policy

Platinum Domains ("we", "us", "our") operates platinumdomains.co.uk. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with UK data protection law, including the UK GDPR and the Data Protection Act 2018.

By using our website or contacting us, you agree to the practices described in this Privacy Policy.

1. What Personal Data We Collect

We may collect the following information:

  • Your name
  • Your email address
  • Your phone number (if provided)
  • Your enquiry or message
  • Payment information (processed securely by third-party payment providers)
  • Domain transfer details
  • Technical data such as IP address, browser type, and basic analytics

We do not collect unnecessary data and we do not track you across other websites.

2. How We Use Your Data

We use your personal data for:

  • Responding to enquiries
  • Processing domain purchases
  • Completing domain transfers
  • Communicating with you about your order
  • Basic website analytics
  • Legal or regulatory compliance

We do not sell, rent, or share your data with third parties for marketing.

3. Payment Information

Payments are handled by secure third-party payment processor Square. We never see or store your full card details.

4. Domain Transfers

To transfer a domain, we may need:

  • Your name
  • Your email address
  • Your registrar details

This information is required to complete the transfer and may be shared with Nominet or your chosen registrar solely for that purpose.

5. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contract – to complete your domain purchase and transfer
  • Legitimate interest – to operate and improve our website
  • Legal obligation – where required by UK law or Nominet rules

6. Data Storage and Security

We store your data securely and take reasonable steps to protect it from unauthorised access, loss, or misuse.

We retain data only for as long as necessary to:

  • complete your purchase
  • meet legal obligations
  • maintain basic business records

7. Sharing Your Data

We may share your data only with:

  • Nominet (for .uk domain transfers)
  • Your chosen registrar
  • Payment processors
  • Legal authorities if required

We do not share your data with advertisers, marketers, or unrelated third parties.

8. Your Rights

Under UK GDPR, you have the right to:

  • access your personal data
  • request correction of inaccurate data
  • request deletion of your data (where legally permitted)
  • object to certain types of processing
  • request a copy of your data

To exercise any of these rights, contact us using the details on the Site.

9. Cookies

We use basic cookies for:

  • website functionality
  • analytics
  • remembering preferences

You can block cookies in your browser settings if you prefer.

10. External Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on the Site.

12. Contact

If you have any questions about this Privacy Policy, contact us using the details provided on the Site.